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Scorched Earth policies are not good for business
Distinguishing between slot players and video poker players when it comes to multipliers is a dangerous trend in the gaming industry....
My House Wins
Sep 15, 20242 min read
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Theoretical should be a science.
To properly comp your customer, you have to know their abilities. Not all customers are the same. Players A & B bet big, win or lose big...
My House Wins
Sep 15, 20241 min read
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Where have all the comps gone?
Since the pandemic, some chains have reduced their comps to nothing. They are offering nothing to players to come and donate their hard...
My House Wins
Sep 15, 20241 min read
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Is Good Video Poker Good?
To offer decent pay tables or not? That is the question. Here is the answer.
My House Wins
Feb 16, 20222 min read
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Hosts. What are they good for?
Absolutely nothing, as the song goes but in reality they can be useful only if they are a good at their jobs. Unfortunately, most hosts
My House Wins
Aug 27, 20192 min read
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The High Cost of Casino Paranoia
Every casino game has a built in house edge. A house edge that mathematically guarantees that the house will come out ahead given...
My House Wins
Feb 9, 20192 min read
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Not a Chance
Casinos are supposed to offer games of chance to the public offering entertainment and the chance to beat the casino. Unfortunately,...
My House Wins
Dec 22, 20182 min read
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Looking at the Hole Picture
When casinos evaluate their players, are they looking at the whole picture or are their holes in the picture? The latter. Casinos are...
My House Wins
Dec 22, 20182 min read
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Caveat Emptor
Gambling has been a part of human culture since ancient civilization. Gambling dates back to 3,000 BC and casinos date back to the 17th...
My House Wins
Apr 21, 20182 min read
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